Training Series 6: Requesting Reviews

In this training video, we are going to cover Requesting Reviews. Requesting 5 star reviews from your customers is the most important piece of reputation management. Our software makes it easy for your to request, manage, and respond to reviews. Learn more by pressing play:

Need a quick recap? Here’s what we just covered:

Make it easy for your clients to submit reviews by requesting them via text
Make it clear that you are looking for a 5 star review
Spread reviews out over time so they aren’t marked as spam
See an overview of positive/ negative reviews, number of requests sent, and each review listed out on the dashboard
Reply to reviews by accessing Reputation > Reviews
Customize your review request under Settings > SMS

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